Shipping/Returns

Shipping

Photocrafts Limited will offer free Royal Mail Second class shipping in the UK which takes approximately 3 days to reach you.  In the case of more expensive items PhotoCrafts Limited MAY sent the item by a more appropriate means FREE of charge.

Should a buyer wish a different method of delivery they should contact PhotoCrafts Limited via the website to provide details of the preferred shipping method.  The buyer will be responsible to meet the cost in full of such a request prior to the item being dispatched.

Photocrafts Limited will endeavour to dispatch items within 5 working days of funds being cleared, therefore customers should expect 8-10 days for delivery.

Refund Policy 

Thanks for purchasing our products at PhotoCrafts Limited.

In order to be eligible for a FREE refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way and in original packaging, if applicable.

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. 

If anything is unclear or you have more questions feel free to contact us via our website.

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